Terms of Use

Effective Date: November 21, 2025

1. ACCEPTANCE OF TERMS These Terms of Use (“Terms”) govern your access to and use of the website at www.quintanaleathers.com, our Shopify store, and any related services provided by Quintana Leathers LLC (“Quintana Leathers”, “we”, “our”, or “us”). By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

2. COMPANY INFORMATION - Legal Name: Quintana Leathers LLC - Address: Chicago Premium Outlets – Suite 555, 1650 Premium Outlet Blvd, Aurora, IL 60502, USA - Website: www.quintanaleathers.com - Customer Support: support@quintanaleathers.com - Legal Inquiries: legal@quintanaleathers.com 

3. USE OF THE WEBSITE You agree to use the website and services only for lawful purposes and in accordance with these Terms. You agree not to: - Interfere with or disrupt the operation of the website - Attempt to gain unauthorized access to any systems or networks - Use any automated means (robots, scrapers) without our prior written permission - Upload or transmit any viruses, malware, or harmful code - Use the website for fraudulent or abusive purposes We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms or applicable law.

4. ACCOUNTS If you create an account, you agree to: - Provide accurate, current, and complete information - Maintain the confidentiality of your password - Be responsible for all activities under your account We reserve the right to refuse registration, cancel accounts, or remove content at our discretion.

5. PRODUCT INFORMATION, PRICING, AND AVAILABILITY We strive to ensure that product descriptions, images, prices, and availability information are accurate. However, occasional errors may occur. We do not warrant that all information is error-free, complete, or current. We reserve the right to: - Correct any errors or omissions - Change or update information at any time without prior notice - Modify or discontinue products - Limit quantities or refuse any order

6. ORDERS AND PAYMENT By placing an order, you represent that: - You are at least the age of majority in your jurisdiction - You have the legal authority to enter into a binding contract - You authorize us and our payment processors to charge your selected payment method All payments are processed securely through Shopify and its payment providers. We do not store full credit card numbers. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, abuse, pricing errors, or violation of these Terms.

7. SHIPPING, RISK OF LOSS, AND RETURNS Shipping, delivery, returns, and exchanges are governed by our separate Return & Shipping Policy, which is incorporated into these Terms by reference. Title and risk of loss for products pass to you upon delivery to the shipping carrier. We are not responsible for lost or stolen packages after the carrier marks them as delivered, but we may assist you in working with the carrier where possible.

8. INTELLECTUAL PROPERTY All content on our website and store, including without limitation logos, product designs, images, graphics, text, videos, and layout, is the property of Quintana Leathers LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content without our prior written consent, except for personal, non-commercial use. “Quintana Leathers”, the “Q” logo, and “Crafting Timeless Elegance in Leather” are trademarks or service marks of Quintana Leathers LLC.

9. USER CONTENT If you submit any content (such as reviews, comments, photos, or testimonials), you grant Quintana Leathers LLC a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from such content in any media. You represent and warrant that: - You own or control all rights in your content - Your content does not infringe any third-party rights - Your content is not unlawful, defamatory, abusive, or otherwise objectionable We may remove or edit user content at our discretion.

10. THIRD-PARTY SERVICES AND LINKS Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. Your use of third-party sites is at your own risk.

11. DISCLAIMER OF WARRANTIES EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN A WRITTEN WARRANTY PROVIDED WITH A PRODUCT, THE WEBSITE, SERVICES, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

12. LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Quintana Leathers LLC, ITS OWNERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE WEBSITE, PRODUCTS, OR SERVICES EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

13. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Quintana Leathers LLC, its owners, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: - Your use of the website, products, or services - Your violation of these Terms - Your violation of any third-party right

14. GOVERNING LAW AND DISPUTE RESOLUTION These Terms and any dispute arising out of or related to them shall be governed by the laws of the State of Illinois, USA, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the website or products shall be resolved by binding arbitration on an individual basis, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted in or near Chicago, Illinois, in the English language. You and Quintana Leathers LLC agree to waive any right to a jury trial and to participate in a class action or representative proceeding.

15. CHANGES TO THESE TERMS We may revise these Terms from time to time at our discretion. The updated Terms will be posted on our website with a new “Effective Date”. Your continued use of the website or services after the posting of revised Terms means that you accept and agree to the changes.

16. CONTACT INFORMATION If you have any questions about these Terms, please contact us at: Quintana Leathers LLC Address: Chicago Premium Outlets – Suite 555, 1650 Premium Outlet Blvd, Aurora, IL 60502, USA
Website: www.quintanaleathers.com
Email (Legal): legal@quintanaleathers.com 
Customer Support: support@quintanaleathers.com
Tagline: Crafting Timeless Elegance in Leather Quintana Leathers LLC · www.quintanaleathers.com ·
Chicago Premium Outlets – Suite 555, 1650 Premium Outlet Blvd, Aurora, IL 60502, USA